Whether they’re the head of marketing promoting smart meters, the customer service representative helping you change your gas company, or an apprentice kick-starting their career - there’s a story behind everyone.

Read the stories behind the people making a difference in the energy and utilities sector. Be inspired…


David Thorne, Chief Executive, Gemserv

David's Story - Professional

"I hope that as a business we can make a difference, however small it may be, to people’s lives and the planet."
Sophie Russell, Design Engineer, ScottishPower

Sophie's Story - Graduate

“It's an industry where you come to work, do something different every single day and have to constantly innovate.”
Hema Padmanabhan, Professional Excellence Manager, Balfour Beatty

Hema's Story - Professional

"A key part of my role is assigning the right people, with the right qualifications and knowledge to each job so we are able to meet the needs of our clients."
George Newman, Graduate Management Trainee, FCC Environment

George's Story - Graduate

"I work in a fast moving, exciting industry, with great career prospects."
Jan Ward, CBE, Chair, Energy & Utility Skills

Jan's Q&A - Professional

“I am in a great position to help make a difference in our sector which is vital for the United Kingdom. I was once in need of inspiration.”
Nick Ellins, Chief Executive, Energy & Utility Skills Group

Nick's Story - Professional

"A job in utilities also meant protecting the environment, supporting the economy and helping everyone from the local community to 65 million people across our nations. I was hooked."
Tom Dooks, Communications Assistant, Energy UK

Tom's Story - Professional

"The energy industry is fundamental to how we live our lives. It is underestimated in the role it plays in ensuring at the very least we can have your heating on or can cook a meal."
Safanah Riaz, Apprentice, British Gas

Safanah's Story - Apprentice

"The opportunity to gain hands-on experience was one of the things that stood out about an apprenticeship and persuaded me this was the route for me."
Alison Fergusson, Principal Engineer, Ofwat

Alison's Story - Professional

"The sector is an exciting place for engineers. Water and wastewater services are so vital for all, and the technical challenges and opportunities are endless."
Lewis Hipwell, Graduate, McNicholas

Lewis's Story - Graduate

“Every day is different and poses problems to solve, and that is what I really enjoy.”
Tanisha BeeBee, Policy Executive, Energy UK

Tanisha's Story - Professional

"I have a great relationship with our members, industry stakeholders and the Government – something I never thought I would have all in one job!"
Zoe's Story - Apprentice

Zoe's Story - Apprentice

“No woman should be put off by an apprenticeship with an energy or utilities company because it could lead to a new career with great prospects.”
Jan Ward, CBE, Chair, Energy & Utility Skills

Jan's Story - Professional

"There are so many opportunities in the energy and utilities sector and Talent Source Network is a great initiative to help you find them.”
Ben Mitchelmore

Ben's Story - Service Leaver

“I would recommend it to anyone leaving school or looking for a change of career, like me. This apprenticeship has given me the opportunity to earn while I learn.”
Mark Mulcahy, Catchment Operator for Networks, South West Water

Mark's Story - Professional

"The water industry offers a range of training opportunities to develop the skills needed to work in such a diverse field."
Rebecca Feeney, Organisation and Employee Development Apprentice, South West Water

Becca's Story - Apprentice

"I knew joining a large sector would mean that there would be plenty of opportunities for me and chances to develop personally and professionally."
Jazz Chaggar, Talent Acquisition Manager, UK Power Networks

Jazz's Story - Professional

"Our overall strategy aims to break down any perceived barriers or misconceptions about working in this sector!"
Andy Campbell, Project Engineer, Morrison Utility Services

Andy's Story - Graduate

"Show your enthusiasm and contribute as much as you can. Don’t be afraid to make mistakes early on and learn quickly."
Samantha Burchell, Network Operations Manager, UK Power Networks

Samantha's Story - Professional

"Working in my team is like a little family, where we all work for each other to achieve success."
Alex Lowe, Graduate, E.ON UK

Alex L's Story - Graduate

“I’ve felt very trusted and pushed to do roles and projects that I don’t have previous experience in.”
Emma Mackay, Apprentice, SSE

Emma's Story - Apprentice

"I feel respected in my role and I think that’s a really important aspect to any job."
Stephie Pascal, Graduate, British Gas

Stephie's Story - Graduate

“The work I do is important to almost all aspects of daily life - keeping us warm during the winter, keeping the lights on, and cooking food!”
Alex Sanderson, Apprentice, UKPN

Alex S's Story - Apprentice

"I’m proud to be the first woman to gain this qualification. I’m dyslexic…my colleagues couldn’t have been more supportive."
Stuart Rattray, Engineering Academy Specialist, British Gas

Stuart's Story - Professional

“I chose to earn and learn at the same time.”
Conor Stratton, Electrical Fitter, Morrison Utility Services

Conor S's Story - Apprentice

"I am really pleased that I am working while studying, it is the best combination."
Jade Richardson, Meter Engineer, Morrison Utility Services

Jade's Story - Professional

"I was studying Health & Beauty and Plumbing. I thought I should keep my options open!"
Shannon, Graduate, FCC

Shannon's Story - Graduate

“Don’t let reservations or stereotypes hold you back. Waste is a vast and ever changing industry that is full of interesting challenges and opportunities requiring all sorts of skills.”
Urvashi Mistry, Stakeholder Coordinator, Northern Gas Networks

Urvashi's Story - Professional

"Working for Northern Gas Networks has opened so many doors for me."
Matthew Meechan, Electrical and Mechanical Engineering Apprentice, Scottish Water

Matthew's Story - Apprentice

“You should always show a willingness to learn and should always be enthusiastic about the area that you are interested in.”
Sarah Burgess, First Line Manager, Wales & West Utilities

Sarah's Story - Professional

"I love seeing women in engineering – we offer so much!!
Ryeannie Scullion, Apprenticeship, British Gas

Ryeannie's Story - Apprentice

"Even though I had no idea what I was going into when I began my apprenticeship, it’s definitely one of the best things I’ve done."
Wayne Fearn, Training Advisor, South West Water

Wayne's Story - Professional

"I enjoy passing on my knowledge and experience from working in Health and Safety as I know that ultimately it will keep them safe."
Ellie Taylor, Graduate, E.ON UK

Ellie's Story - Graduate

"I love working for a company who cares, and with people who care. I love how dynamic the sector is – no two days are the same.”
Alex McLoughlin, Professional, E.ON

Alex M's Story - Professional

"The opportunities involved with my role are fantastic; I have travelled across the UK, Scotland and Germany, attended conferences in London, and sailed on various different boats."

Conor D's Story - Graduate

"There are so many opportunities to do different things or to move into totally different roles in the energy and utilities sector."
Iain Bell, British Gas, Professional, Talent Source Network

Iain's Story - Professional

"For me, going down the apprenticeship route has always been the right decision. It is a unique opportunity to learn about a role, and a business, in a really immense way."
Ryan Stafford, Graduate, Morrison Utility Services

Ryan's Story - Graduate

“What I love about working here, which is relevant to all roles I have done and will do in the future; every day is a new challenge.”
Sam Walton, Resourcing Analyst, South West Water

Sam's Story - Professional

"An exciting element of my job includes the opportunity to work on improvement projects, so I get to work with some great people on some very challenging tasks."
Curtis Geeves, Electrical Fitter, Morrison Utility Services

Curtis's Story - Professional

"As a STEM Ambassador I really want to let school students know about the opportunities for a career in utilities and hopefully my experiences can show what possibilities there are."

Samantha's Story - Apprentice

"Working in an office wasn't for me, I love being outdoors so this apprenticeship was the perfect opportunity!"